Negotiation Skills

    How to create the win win scenario for you and your customer

    Course Objectives

    • Develop the confidence, skill-set and strength to enter into negotiations.
    • Tactics to understand behaviour of other party to select best way to influence,
    • Develop Effective strategies when dealing with a number of items to negotiate.
    • Learn the steps to achieving a “yes” and develop your “best alternatives” list.
    • Develop language to transition to common ground
    • Hands on Practice with industry specific case study